Frequently Asked Questions

Answers to common questions about Finora Unlock

Everything you need to know about our services, the reseller program, and how to get support.

What is an IMEI check?

An IMEI check verifies a phone’s model, original carrier lock, and warranty status using its 15-digit IMEI number. It lets GSM shops and resellers confirm exactly what they are buying or selling before money changes hands.

How does carrier unlocking work?

Carrier unlocking removes the network lock on a phone so it can be used with any provider. You submit the device’s IMEI and current carrier through the Finora Unlock panel, and we generate the unlock so the device works permanently with any network, without rooting or technical steps.

What does a blacklist check reveal?

A blacklist check confirms whether a phone has been reported lost, stolen, or blocked by a carrier. It cross-references major carrier and GSMA blacklist databases and returns a clear status: clean, blacklisted, or blocked.

How do I become a Finora Unlock reseller?

Create an account at shop.powderblue-hawk-619510.hostingersite.com, add monthly credit, and you are automatically placed into a reseller tier based on your volume. From there you can run IMEI checks, unlocks, and verifications at your tier’s discounted rate.

What are the reseller tiers?

Finora Unlock has three reseller tiers. Starter covers a $20 to $50 monthly credit top-up with a 5% discount on standard rates, a $5 referral commission per new active reseller referred, and email support only. Professional covers a $51 to $150 monthly credit top-up with a 12% discount, a $10 referral commission per new active reseller referred, email and WhatsApp support, and French language support. Partner covers a $151 and above monthly credit top-up with a 20% discount, a $20 referral commission per new active reseller referred, priority WhatsApp support, and French language support.

Which African countries are supported?

Finora Unlock currently supports Morocco, Nigeria, Ghana, Tunisia, and Senegal, with services available more broadly across North and West Africa.

What languages are supported?

Finora Unlock offers full support in both English and French, covering Anglophone and Francophone markets across Africa. Professional and Partner tier resellers also receive dedicated French-language support.

How does payment work?

Payments and account credit are managed entirely through the Finora Unlock panel at shop.powderblue-hawk-619510.hostingersite.com. You add credit to your account, and service costs are deducted at your reseller tier’s discounted rate.

How long do services take?

Most checks, including IMEI, blacklist, iCloud, and warranty checks, return results within seconds. Carrier unlocks are typically processed quickly as well, though times can vary slightly depending on the device and network.

Is unlocking phones legal?

Yes. Carrier unlocking through Finora Unlock is a fully legal and legitimate process. It simply removes a network restriction placed by the original carrier and does not alter or compromise the device.

What does an iCloud check reveal?

An iCloud check verifies whether an iPhone or iPad is locked to an Apple ID through Activation Lock. This is essential before buying, since a device locked to someone else’s Apple ID cannot be activated by a new owner.

Is there a free trial?

Finora Unlock operates on a pay-as-you-go credit system through the panel rather than a subscription, so there is no separate free trial. Contact our support team if you have questions before adding credit.

How do I contact support?

You can reach Finora Unlock support through the contact form on our Contact page, by email, or via WhatsApp if you are on the Professional or Partner tier. Support is available 24/7.

What volume discounts are available?

Volume discounts range from 5% at the Starter tier to 12% at Professional and up to 20% at the Partner tier, based on your monthly credit balance. Discounts apply automatically across all five services.

How does the referral commission program work?

When you refer another GSM shop or wholesaler to Finora Unlock, you earn a commission on their activity in addition to your own tier discount. Commission amounts scale with your tier, from $5 per referral at Starter up to $20 per referral at Partner level, with no cap on the number of referrals.

Still have questions?

Our team is available 24/7 to help you get started or troubleshoot an order.